Refunds & Returns Policy

Our returns policy is that merchandise may be exchanged, returned for an in-store credit, or refunded up to 30 days from the date on your receipt. Special orders and sale items are non-returnable. All returns must be received back undamaged and within 30 days from our date of shipping to you.

In the event that you ordered a piece in error, we will happily exchange it for you. To implement the exchange, you must return the item to us undamaged with clear information as to what you require along with the receipt. The new piece will be shipped the least expensive way and shipping will be charged.

Any changes to an order received after it has been shipped will be treated as an exchange and the re-ship will be charged to you. Any returns for any reason will be subject to our return policy.

Please ship all returned merchandise to the shop: 

Kris Kringl 
c/o returns 
907 Front Street 
Leavenworth, WA  98826